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If you would like to speak to us please contact our Customer Support Team on:
Telephone:+44 (0) 1624 643345
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Fax: +44 (0) 1624 643444
Please note that emails are not secure as they can be intercepted, so think carefully before sharing personal or confidential information in this way.
b. AXA Isle of Man Limited is a company limited by shares. Registered No. 056473C. Registered office: Royalty House, Walpole Avenue, Douglas, Isle of Man, IM1 2SL, British Isles. Authorised by the Isle of Man Financial Services Authority. A member of the Association of International Life Offices. A member of the Manx Insurance Association (MIA).
c. The information on this site is provided for information purposes only and none of the information constitutes an offer to contract.
d. Definitions: “AXA” means any subsidiary of AXA UK plc, their ultimate holding company and any subsidiary thereof (‘holding company’ and ‘subsidiary’ having the meanings given in sections 736 and 736A of the UK Companies Act 1985). “Client” means a Private Customer or a Retail Customer of an Intermediary. “Intermediary” means directly authorised by the UK Financial Conduct Authority or the appropriate authorities in the Bailiwick of Guernsey, the States of Jersey, the Isle of Man or in such other jurisdictions as we may from time to time agree, with appropriate permissions and acts as agent to private and/or retail customer.
a. We will endeavour to ensure that the Site is accessible for 24 hours a day. However, we will not be liable if, for any reason, the Site is unavailable at any time or for any period.
b. We will not be liable for loss or damage arising in contract, tort or otherwise if the Site becomes unavailable or is suspended for any reason.
a. AXA Isle of Man Limited is authorised by the Isle of Man Financial Services Authority, under the Insurance Act 2008 of the Isle of Man.
b. We are covered by the Isle of Man Life Assurance (Compensation of Policyholders) Regulations 1991. If we cannot meet our obligations, the policyholder may be entitled to claim up to 90% of our liabilities to the policyholder at that time as compensation from the scheme. The scheme may also reduce any claim if the policyholder is protected under any other compensation scheme. If the policyholder is a UK investor, and we cannot meet our obligations, the policyholder may be able to claim cover for at least 90% of the value of your bond from the UK Financial Services Compensation Scheme. However, as AXA Isle of Man Limited is not subject to the same regulatory system as that applicable in the UK, the policyholder's eligibility to claim under the UK compensation scheme may be limited or may cease in the future.
c. Full product details are contained in the relevant product guide, key features document, fund specific risks and policy documentation, copies of which can be obtained via a financial adviser or directly from us. A decision to invest should not be made on the basis of this site alone. If there is any conflict between the details given on this site and the relevant literature applicable to any contract written by us then, the product literature and policy documentation will be regarded as the authoritative documents.
d. The tax efficiency of bonds issued in the Isle of Man may change and their value depends on the investor's circumstances
e. AXA Isle of Man Limited does not give investment, legal or tax advice and investors are strongly advised to obtain their own professional advice.
f. The information and features of the Site do not constitute any form of advice or recommendation by us and are not intended to be relied upon by users in making (or refraining to make) any specific investment decisions.
g. Information contained on this Site is provided for information purposes only and we will use all reasonable endeavours to ensure that it is accurate at the date of publication.
h. However because of the nature of the Internet, there may be circumstances in which errors or omissions in the information may occur which are beyond our reasonable control. For example unauthorised access by a third party. Consequently, AXA will not be liable for loss or damages arising, in contract, tort or otherwise, directly or indirectly from the use of or reliance upon any information contained on the Site, unless the accuracy of the information has been checked with us before reliance is placed upon it.
i. Valuations shown on the Site are the latest bid values (mid market for shares) we have and take no account of any surrender charges that may be incurred when surrendering the investment. It is assumed that all premiums due have been paid.
j. Please remember that unlike an investment in a bank or building society, the value of unit linked funds can go down as well as up. There is no guarantee of the ultimate value of any investment (except where stated) or how much ‘income’ it can provide. The word ‘income’ refers to the regular payments of capital.
k. Past investment performance is not a guide to future performance.
l. Taking into account market fluctuations, currency fluctuations and initial charges, investors may not get back as much as they have invested.
m. Complaints we cannot settle can be referred to the Financial Services Ombudsman Scheme for the Isle of Man. The Scheme is specifically aimed at individuals, and complaints from companies (including corporate trustees) are excluded.
n. Information contained on the Site is provided for information purposes only and we will use all reasonable endeavours to ensure that it is accurate at the date of publication. However, due to the nature of the Internet, there may be circumstances in which errors or omissions in the information may occur which are beyond our reasonable control. For example, unauthorised access by a third party. Consequently, we will not be liable for loss or damages arising, in contract, tort or otherwise, directly or indirectly from the use of or reliance upon any information contained on the Site, unless the accuracy of the information has been checked with us before reliance is placed upon it.
a. We will take all reasonable steps to ensure that personal information is disclosed only to those specified by you. However the Internet is an open system and we cannot and do not guarantee that the personal information you have entered will not be intercepted by others and decrypted.
b. If you should choose to use a digital certificate to identify yourself to the Site (after registering it with the Site) then the responsibility for the security and management of that certificate is entirely yours. We can accept no responsibility in managing the certificate nor can we be held responsible should the security of the digital certificate be compromised.
c. AXA accept no responsibility for transactions carried out using your ID and password and/or digital certificate, whether or not the transaction is made by you or someone else using your ID and password and/or digital certificate. You are responsible for protecting and securing your ID and password and/or digital certificate from unauthorised use. If you believe there has been a breach of security you should contact us immediately.
a. The Site also contains hypertext links to other websites. The responsibility for those sites is that of the parties who are identified as providing those sites and we can accept no responsibility for them or their use.
b. AXA accept no responsibility for the content of any other site to which a hypertext link to or from this Site exists.
c. AXA cannot warrant that this Site is free of viruses or technical defects of any description and will not be responsible for any technical problems arising from the use of this Site.
d. AXA reserve the right to change the content, presentation, user facilities and availability of the whole or any part of the Site without giving notice at our sole discretion.
e. If you are an Intermediary, you agree to: * accept responsibility for ensuring that the documents produced for use by customers and/or AXA are accurate and complete. * agree not to use any hypertext links which exist within the Site and within documents within the Site so as to mislead a customer or AXA in any way about the content of the site of the particular document. The Intermediary agrees to indemnify AXA for any loss arising as a result of the misuse of any hypertext links. * accept responsibility for any damages (including, without limitation, damages for loss of business or loss of profits) arising in contract, tort or otherwise from your inability to use or incorrect use of any material on this Site.
a. We will not pass on your email address to any third party without your permission.
b. Occasionally we will send you emails to provide information and keep you up to date with new developments on the Site. In every email we send we will include instructions on how to unsubscribe so that you will not receive future emails. You may change your email address at any time and this can be updated on the Site.
a. AXA or the providers of such information own the Copyright and all other intellectual property rights subsisting in the database accessible via the Site and all material on this Site.
b. You are not permitted to download, redistribute or extract any information on this Site in whole or in part other than that information relating directly to your portfolio, or, if you are an Intermediary, to your clients' portfolios.
c. If you are an Intermediary you agree:
not to use any documents or related graphics appearing on the Site for any reason other than conducting business with any AXA company.
not to modify or amend any documents or related graphics which are available on the Site in any way other than for the purpose of completing the variable permitted within the document, for example the inputting of personal data relating to individual customers.
not to reproduce or store any documents or other information contained on the Site in any manner whatsoever, other than the documents produced as a result of conducting business with any AXA company and instruments, orders, regulations and Codes of Practices (whether or not having the force of Law) which may apply to its business.
to print the documentation in the form it appears on the Site for the purposes of conducting Business with any AXA company and not to part print any information or documents, including the accompanying logos, appearing on the Site.
not to use any graphics which appear on the Site separately from the accompanying text.
that the copyright and any other rights in the material available on the Site are owned by AXA.
a. We have established this Site in the Isle of Man. Manx law shall govern its use at all times and, in the event of a dispute, the relevant parties shall irrevocably submit to the exclusive jurisdiction of the Manx Courts.
a. All personal information you supply to us will be treated in accordance with the Isle of Man Data Protection Act 2002 as replaced, modified or amended from time to time and all regulations made under that Act and any additional data protection laws in respect of any data transferred for the purposes of the use of this Site including the Unsolicited Communications Regulations 2005. We will collect and use the information you supply in order to provide the service you require, operate and improve the Site.
b. The Intermediary will fully indemnify AXA for any losses, claims, costs or expenses suffered by AXA as a result of the breach of this Clause 10.
c. It is quite likely that you may make use of some of the hypertext links to other sites that are set out in this Site. Some of those sites may be restricted and require the completion of further information by you. You are responsible for the accuracy of your personal information. If your personal information changes or you wish to have your personal information deleted from this site please write to us at: AXA Isle of Man Limited, Royalty House, Walpole Avenue, Douglas, Isle of Man, IM1 2SL, British Isles.
d. We collect certain information you enter for the purpose of creating statistics. We will not link your name or address with the data we collect for statistical purposes.
e. AXA Isle of Man sends cookies to your computer from this website when you are logged in. Cookies are pieces of information that a website transfers to your computer's hard disc to enhance your online experience and, sometimes, for record keeping purposes. The cookies transferred by AXA Isle of Man are only used for enabling your logged in session to work smoothly and to track your usage of this website. They store only an internal ID and tracking information and are not used for any other purposes. You may alter the cookies setting in your browser to prevent cookies from being transferred to your computer, but please be aware that if you do this you will not be able to use our secured site. AXA Isle of Man separately maintains a comprehensive Cookies Policy which you may access on our footer.
f. This AXA Isle of Man Online site is provided by AXA Isle of Man Limited which is a member of AXA. In order to process the information contained in this Site, we may send it in confidence for processing to other companies in the AXA Group (or companies acting on our instructions) including those located inside or outside the Isle of Man and the European Economic Area. By entering this Site, you consent to such use of your personal data.
g. We may also disclose some of this information to other AXA companies and other carefully selected organisations within the Isle of Man and the European Economic Area for marketing purposes to inform you of any products or services that may be of interest. We may contact you by post, telephone or email. If you prefer us not to do this, please write to: The Data controller, AXA Isle of Man Limited, Royalty House, Walpole Avenue, Douglas, Isle of Man, IM1 2SL, British Isles.
h. AXA will endeavour to protect any information that the Intermediary inputs into this Site, however the Internet is not necessarily a secure system and the privacy of the Intermediary and/or its Clients cannot be guaranteed. AXA shall not be liable for any damages resulting from the misuse of personal data supplied by the Intermediary on the Internet. If the Intermediary is in any doubt, they should not input any data.
a. By accessing any part of this Site you shall be deemed to have accepted these terms in full.
AXA Isle of Man Online is a service provided by AXA Isle of Man Limited, a company limited by shares. Registered Office: Royalty House, Walpole Avenue, Douglas, Isle of Man, IM1 2SL, British Isles. Registered No.056473C. Authorised by the Isle of Man Financial Services Authority. A member of the Association of International Life Offices. A member of the Manx Insurance Association.
AXA Isle of Man Limited
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We do use a small number of cookies that store encrypted versions of information where you have asked us to, such as the ‘Remember me’ function that allows us to remember your Account username for subsequent visits. However, this is encrypted so that only AXA Isle of Man Limited can read this information. The website that places a cookie owns that cookie. This means only that website and other sites that it has agreed to share information with can read the information stored using a cookie.
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AXA Isle of Man Online is a service provided by AXA Isle of Man Limited, an Isle of Man registered company (No 056473C). Registered Office: Royalty House, Walpole Avenue, Douglas, Isle of Man, IM1 2SL, British Isles. Tel: +44 (0)1624 643333 Fax: +44 (0)1624 643444 Email: firstname.lastname@example.org Web: www.axawealthinternational.com Authorised by the Isle of Man Financial Services Authority. Telephone calls may be recorded.
© 2016 AXA Isle of Man